FAQ

  • Shopping on site
  1. How do I place an order online? Select from our product that interests you and click on the buy button now. If you have already registered at our online store you will simply enter your username and password to go to the next step (ie verification of the product, shipping method, payment method, and finally confirmation of the order), otherwise you have to fill in the registration form . Just a few moments. Of course they must be accepted the terms and conditions of sale before you can complete an order.

 

  • Currency Exchange
  1. How does the exchange rate of the currencies available on the website? You can view the retail prices of our products for sale on the website in different currencies, depending on the selected language. The current exchange rate is managed directly by XE.com and OANDA.com, which update every day with an automatic conversion.

 

  • Type of material
  1. What kind of materials were used for the products on sale? In accordance with Article 6 of Legislative Decree n. 206 of 06/09/2005, all the products for sale on our website are made with hypoallergenic materials and/or available in plastic, stainless steel, fabric, ceramics, leather, aluminum, polyurethane, silicone, synthetic crystals, and so on. They do not contain nickel or other heavy metals outside the limits of European Regulation REACH (EC no. 1907/2006) as amended by Regulation 494/2011 of 20/05/2011. All products for sale from Italy, Switzerland, China and other Asian nations.

 

  • Characteristics of watches
  1. What is the difference between a chronograph and a chronometer? A chronograph is a watch with the traditional hands indicating hours, minutes and seconds, and a mechanism that measures the elapsed time through a central seconds hand and chronograph minute and hour counters (not mandatory). A stopwatch, however, is a watch that has obtained an official certificate issued by the COSC (Swiss Institute for the official control of the chronometers) after having passed precision tests lasting 15 days to submit the clock tests under different conditions and different temperatures. 
  2. What functions do the buttons on a chronograph? The buttons are used to start or stop the timer function and reset the chronograph. Generally, the button at 2 o'clock is used to start or stop the timer function. There are also mono-pusher chronograph.
  3. What is the difference between a self-winding movement and a hand-wound movement? The difference between these two movements regards the charge mode clock. The manual winding watches must be loaded by hand on a daily basis, while the winding charge itself, thanks to an inner rotor activated by the movement of your wrist. Generally, automatic watches have a power reserve of minimum 40 hours which guarantees sufficient power to operate correctly even when they are not worn (eg overnight).


Search

Foxrate

Sign up for newsletter


It accepts checking the box below. The information can be read: here